TECHNICAL Training
If you're new to the garage door industry, our technical training classes will give you a good overview of the "nuts and bolts" of the business as well as best practices for garage door installation, service and maintenance. Each training module is done live using video conference. Scroll to the bottom of this page to register online.
Garage Doors 101: Introduction to Garage Doors
Duration: 120 minutes
This seminar is an introduction to garage doors. We’ll cover garage door anatomy, history, terminology, brands and the mechanics of how garage doors work. We’ll discuss the latest trends, construction and leading manufacturers. This seminar is perfect for anyone new to the garage door industry, including installer trainees, sales, customer service or administrative personnel.
Introduction to Garage Door Openers
Duration: 120 minutes
For people new to the garage door industry. Discuss the basics of residential garage door openers including the history, anatomy, styles and how they work. Included will be the impact of safety systems and UL325 compliance and the latest styles and trends on the market today. This seminar is perfect for anyone new to the garage door industry, including tech trainees, sales, customer service or administrative personnel.
Defining Professional Garage Door Service
Duration: 2 parts @ 3.5 hours each
In this 2-part seminar, we’ll define what world class garage door service looks like. We will cover the 7 areas needed to taking your service game from good to great.
- What it takes to be in a service business.
- Anatomy of a service call.
- Techs, tools and trucks.
- Review of top technical problems.
- Nothing's finiahed until the paperwork is done.
- Selling service upgrades made simple.
- Putting the customer first.
ABC's Of Garage Door Service
Duration: 90 minutes
In this seminar, we’ll discuss what garage door personnel need to provide superior service. We’ll examine operational preparedness, safety, equipment, productivity and effective communication. Included will be an overview of some of the most common repair problems with garage doors and openers and best practices solutions. This seminar is intended for all personnel, including managers, customer service and sales people.
Introduction to Commercial Sectional Garage Doors
Duration: 90 minutes
An overview of sectional overhead doors including anatomy, history, terminology, applications and brands. Participants are expected to have a basic working knowledge of residential garage doors (recommend that attendees complete Introduction to Garage Doors as a prerequisite). We’ll look closely at the various track styles and modes of operation. This seminar is perfect for anyone new to the commercial side of the garage door industry.
Introduction to Coiling Garage Doors
Duration: 120 minutes
An overview of rolling steel doors including anatomy, history, terminology, applications and brands. We’ll examine how rolling doors operate and their various applications in the marketplace. All types of rolling doors will be discussed including service, fire doors, grilles and shutters. This seminar is ideal for people new to the garage door industry including sales, customer service and field techs.
HAVE QUESTIONS ABOUT OUR TRAINING?
We're here to help
If you would like to discuss details about our training services email us at dan@applellc.net or call 804-640-4253.
