MANAGEMENT Training

Duration: 90 minutes

Turnover of employees is a big expense for any door dealer. Finding and keeping good employees is the single greatest concern for companies today. We'll discuss various recruiting methods to including online job boards, social media and other online advertising methods to recruit new talent as well as unconventional recruiting methods. Then we'll discuss the importance of having an in-house training program and employee retention strategies.

Duration: 2 hours

The single greatest challenge today is finding and retaining qualified skilled labor. With an ever decreasing blue-collar workforce and experienced technicians retiring at record numbers, garage door dealers need to grow their workforce from within. While this is critical for skilled positions, training should extend to all sales, customer service, operations and management. This session provides an overview of how to plan and implement an in-house training program. 

Duration: 90 minutes 

As the owner it's your job to lead. You have to set a vision for success and convince your team to make it happen. We'll discuss the top 5 things needed to lead your team to the next level. Topics include setting the standard, flying your entrepreneurial freak flag, building the 'A' team, building your brand, taking risks and contributing to the world around you. We'll examine what it takes to be perceived as a coach rather than a manager and our 'give up to go up' strategy.

Duration:  90 minutes

Nothing happens until something is sold. We'll cover the secr to building a successful sales department for your business. We'll discuss the critical need for creating and promoting your business' brand to position it for success. Next we explore what it takes to build a strong sales team and examine the steps needed to develop your marketing plan, establishing your product mix and its impact on profit and changing your sales strategy to be one of selling value, not price.

Duration: 90 minutes

The operations department is the hub of any successful door dealership. It's where the work gets done. It also manages the majority of the company's personnel. We'll explain how the four areas of operations - scheduling, field techs, material management and customer service all work together to keep customers coming back while maximizing profits. Having an efficient and customer focused Operations Department is critical to all successful garage door businesses.

Duration: 90 minutes

The devil is in the details. In business we can say the money is in the details, financial details that is. In this segment Sandy Apple, CPA, will share an overview of what financial controls are needed to lead your organization to a more profitable bottom line. She will discuss systems, organization and personnel needed to allow your team to focus on profits. You'll gain a better understanding when reading your financial statements to help you better manage your business.